Shipping policy

Shipping Policy

Effective Date: July 25th, 2026

Thank you for shopping with Vyrion. We're committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or major holidays.

During periods of high demand, product launches, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times are as follows:

🇺🇸 United States

Standard Shipping: 7–12 Business Days

Priority Shipping (when available): 5–9 Business Days

🌍 International

Estimated delivery times vary by destination but generally range between:

7–15 Business Days

International shipments may experience delays due to customs processing or local postal services.

Shipping Costs

Shipping costs are calculated during checkout.

When offered, Free Shipping will be clearly displayed before completing your purchase.

Order Tracking

Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking information.

Please allow 24–72 hours for tracking updates to appear after your shipment has been dispatched.

Delayed Shipments

While we strive to meet all estimated delivery times, delays may occasionally occur due to factors outside of our control, including:

  • Severe weather
  • Customs inspections
  • Carrier delays
  • High shipping volume
  • Holidays
  • Natural disasters
  • Other unforeseen circumstances

Delivery estimates are not guaranteed.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, your order may be delayed, returned, or lost.

If an order is returned because of:

  • An incorrect shipping address
  • Refused delivery
  • Failure to collect the package

Vyrion reserves the right to deduct applicable shipping costs, return shipping charges, or carrier fees from any refund where permitted by law.

Lost Packages

If your tracking information indicates your package has been delivered but you have not received it, please:

  • Verify your shipping address.
  • Check with neighbors or household members.
  • Contact the shipping carrier.

If you still cannot locate your package, please contact us within 7 days of the marked delivery date, and we'll do our best to assist you.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

  • Your order number
  • Photos of the damaged product
  • Photos of the shipping packaging

Our support team will review your request and work toward an appropriate resolution.

Customs, Duties & Taxes

International customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their local government unless otherwise stated at checkout.

Contact Us

If you have any questions regarding your shipment, we're happy to help.

Vyrion

Email: support@tryvyrion.com

We aim to respond to all inquiries within 1–2 business days.